Siemens’ new Xcare program empowers you to maximize the performance and longevity of your automation equipment with a proactive approach to maintenance. 

With Xcare you can confidently focus on your core operations, knowing you have a service strategy in place that supports seamless productivity.

Siemens’ new Xcare program empowers you to maximize the performance and longevity of your automation equipment with a proactive approach to maintenance. Offering proactive services, actionable insights, and expert support, Xcare is more than a program—it’s a partnership that helps you optimize your equipment across its entire lifecycle.

Why Move from Reactive to Proactive Maintenance?

A reactive approach to maintenance can lead to unnecessary downtime, unexpected costs for emergency labor and parts, and the challenge of finding immediate help. In contrast, a proactive maintenance strategy minimizes these risks by planning ahead and addressing potential issues before they disrupt operations. Leading companies rely on well-thought-out strategies to maintain uptime and reduce unexpected expenses. With Xcare, Siemens helps you implement a proactive maintenance plan tailored to your needs.

What it Covers:

Offering a comprehensive support across a range of Siemens products, including:

• Controls: Covering product lines such as SIMATIC Controllers, SINUMERIK, SIMATIC I/O, and SIMOTION, including I/O Cards, CPUs, and related modules.
• Operator Components: Supporting OP Panels, MCPs, keyboards, PCUs, IPCs, HT/HHU, and HMI devices.
• Drive Systems: With expertise in MASTERDRIVE, MICROMASTER, and SINAMICS drive product lines.
• Motor Repair: Including repairs for 1FK7, 1FT6, and 1FT7 servo motors, as well as 1PH7/8 spindle motors.
• Power Supplies: Support for SITOP power supplies.
• Networking Devices: Coverage for SCALANCE networking components and more.

How Shifting from Reactive to Proactive Maintenance Benefits Your Operations:

• Reduce Downtime: Identify and address potential issues before they impact productivity.
• Lower Maintenance Costs: Proactive repairs and maintenance generally cost less than emergency fixes.
• Gain Reliable Expert Support: Access Siemens experts who understand your equipment and can guide you through effective maintenance.
• Focus on Core Operations: With Xcare handling maintenance, you can dedicate your resources to growing your business.

With Xcare, Siemens provides the tools and expertise to achieve the optimal maintenance strategy for your automation systems.

Turn your maintenance plan into a competitive advantage.

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